❓ Frequently Asked Questions (FAQ) – Cyanoprints.com
Cyanotype kits, chemicals, shipping & business orders
Welcome to the FAQ page of Cyanoprints.com, the specialist in cyanotype kits, chemicals and blueprint materials across Europe. Here you will find answers to all your questions about cyanotype, ordering, shipping and VAT-free business purchases.
📌 General questions about cyanotype
What is cyanotype?
Cyanotype is a photographic printing process based on UV light that creates characteristic blue prints (blueprints). It is widely used for botanical art, photography, textiles, illustrations and creative projects.
What is cyanotype used for?
Cyanotype is used for:
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botanical prints
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photographic prints
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art projects
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workshops and educational use
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textile printing
What do I need to start with cyanotype?
To get started you need:
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ferric ammonium citrate
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potassium ferricyanide
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paper or fabric
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UV light (sunlight or UV lamp)
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a transparent plate
You can also easily start with a complete cyanotype starter kit from Cyanoprints, which contains everything you need.
🛒 Ordering & Payment
How can I order without VAT as a business?
As a business customer, you can order without VAT by entering your VAT number at the top of the shopping cart.
After validation, VAT is automatically reverse-charged and you pay excluding VAT.
This applies to businesses within the European Union with a valid VAT number.
Can private customers also order?
Yes, private customers can order normally through our webshop. All prices include VAT.
Which payment methods are available?
You can securely pay with:
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Credit card
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PayPal
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Klarna
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Other locally available payment methods
Available options are shown during checkout.
📦 Shipping & Delivery
Where does Cyanoprints.com ship to?
We ship throughout Europe.
What are the shipping costs?
Shipping costs are automatically calculated during checkout. In some cases, we offer free shipping above a certain order value, depending on the destination country.
What is the delivery time?
Orders are usually shipped within 1–2 business days.
The average delivery time within Europe is 2–7 business days, depending on the country and carrier.
Note: During holidays, please allow 1–3 extra days.
What does “DPD Pickup Point” mean as a shipping method?
When you choose DPD Pickup Point, your parcel is delivered to the nearest DPD pickup location near you.
You can collect it at a time that suits you. Once your parcel is ready for pickup, you will receive a notification from DPD.
🧪 Product Use & Safety
Are the cyanotype chemicals safe?
Our cyanotype chemicals are safe when used properly. We recommend:
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wearing nitrile gloves
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working in a well-ventilated area
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avoiding contact with skin and eyes
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Do not mix with acids!
How should I store cyanotype chemicals?
Always store chemicals:
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cool
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dry
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dark
Shelf life:
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Powder form: up to 1 year
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Mixed emulsion: 1–2 weeks for best results
🤝 Customer Service & Contact
I have a question that is not listed here. What should I do?
Do you have another question about cyanotype, your order or our products?
Feel free to contact us via the contact page of Cyanoprints.com.
We usually respond within one business day.